Human Resources Programme

§  Fundamental Principles of HR Management

§  Advanced Human Resources Management

§  Human Resources Standard Procedures

§  Terms of Reference Drafting Process

§  Interviewing Techniques

§  Effective Selection & Interviewing Process

§  Staff Appraisal Techniques

§  Needs Assessment

Management Programme

§  All levels Management Skills

§  Strategic Management

§  Management by Objectives

§  Leadership Skills Training

§  Exemplary Leadership

§  Team Management

§  Risk Management

§  Results Based Management Skills

§  Effective Supervision

Staff Development & Team Efficiency Improvement

§  Motivation Workshop

§  Motivation Management Team Building

§  Confidence Building

§  Time Management

§  Stress Management

§  Planning Workshop

§  Change Management

§  Acceptance of Change and Commitment

§  Conflict Management

Organisational Development Programme

§  Strategic Planning

§  Strategic Partnership and Networking

§  Advanced Reporting Skills (oral & written)

§  Accounting and Financial Management

§  Effective Budgeting

§  Financial Reporting

§  Fundraising Training

Administrative & Office Management Skills

§  Office Management Skills

§  Administrative Skills Improvement

§  Software Skills Comprehending

§  Business Correspondence and E–mailing

§  Taking Notes, Minutes & Report Writing

§  Documentation and Filing Skills

§  Procurement and Contracting Vendors

§  Planning, Organising and Scheduling

Corporate Environment Building

§  Gender Equality & Non-Discrimination Policy

§  Corporate Identity

§  Security at Work and First Aid Training

Project Management Programme

§  Project Proposal Writing

§  Project Cycle Management

§  Project Resources and Budget Development

§  Logical Matrix Framework

§  Logical Framework Analyses

§  Monitoring and Evaluation

§  Narrative and Financial Reporting

 

 Communication, Presentation, PR & Media,

 Protocol & Social Etiquette Programme

 

§  Communication Skills Improvement

§  Development of Customer Service Skills

§  Assertive Communication

§  Public Relations and Media Skills

§  Presentation Skills

§  Diplomatic Protocol & Social Etiquette

§  Corporate Protocol & Social Etiquette

§  Management of Events and Promotions

§  Facilitation Skills

§  Dealing with Difficult Clients

§  Crisis Management

§  Negotiation, Mediation & Conflict Resolution

§  Public Education and Media Outreach

§  Public Awareness Raising

§  Advocacy and Lobbying

§  Organising and Creating Campaigns

Business Development Programme

§  Basics to Business Planning

§  Business Plan Creation

§  Maximising Business Opportunities

§  Local Economic Development

§  Entrepreneurship

§  Micro-Credits and SMEs Development

Other Training Programmes

§  Human Rights and Advocacy Programme

§  Participative Approach Techniques Programme

§  Training of Trainers for all Training Programmes

Additional Training Services

§  Coaching, Mentoring & Individual Consultancy

§  Assessment of Staff Capacities & Training Needs

§  Assessment of Organisational Capacities & T. Needs

§  Tailoring modules according to clients’ needs